Choose the Right Reply Botz Plan for Your Support Team
Compare self-managed and managed options for AI-powered help desk workflows, with flexible allowances, support levels, and capabilities you can tailor to your needs.
Flexible plans for AI-first customer support
Need a More Guided Rollout?
Talk with our team about a managed plan or a custom configuration built around your support operation.
Self-Managed vs. Managed Plans
Compare plan approaches across usage, team access, platform features, support, AI capabilities, and pricing. Update the placeholders below to match your final offering.
Self-Managed
" use_icon="on" font_icon="||fa||400" icon_color="gcid-secondary-color" _builder_version="4.25.1" _module_preset="1ea53d41-9439-472c-8d8b-7bddb3bf9444" custom_margin="||10px||false|false" custom_margin_last_edited="off|desktop" custom_padding="10px|10px|10px|10px|true|true" border_radii="on|6px|6px|6px|6px" border_width_all="2px" border_color_all="rgba(0,0,0,0.08)" locked="off" global_colors_info="{"gcid-body-color":["body_text_color","body_text_color","body_text_color","body_text_color"],"gcid-heading-color":["header_text_color","header_text_color","header_text_color","header_text_color"],"gcid-primary-color":["body_link_text_color","body_link_text_color","body_link_text_color","body_link_text_color"],"gcid-secondary-color":["icon_color","icon_color"]}"]
" use_icon="on" font_icon="||fa||400" icon_color="gcid-secondary-color" _builder_version="4.25.1" _module_preset="1ea53d41-9439-472c-8d8b-7bddb3bf9444" custom_margin="||10px||false|false" custom_margin_last_edited="off|desktop" custom_padding="10px|10px|10px|10px|true|true" border_radii="on|6px|6px|6px|6px" border_width_all="2px" border_color_all="rgba(0,0,0,0.08)" locked="off" global_colors_info="{"gcid-body-color":["body_text_color","body_text_color","body_text_color","body_text_color"],"gcid-heading-color":["header_text_color","header_text_color","header_text_color","header_text_color"],"gcid-primary-color":["body_link_text_color","body_link_text_color","body_link_text_color","body_link_text_color"],"gcid-secondary-color":["icon_color","icon_color"]}"]
" use_icon="on" font_icon="||fa||400" icon_color="gcid-secondary-color" _builder_version="4.25.1" _module_preset="1ea53d41-9439-472c-8d8b-7bddb3bf9444" custom_margin="||10px||false|false" custom_margin_last_edited="off|desktop" custom_padding="10px|10px|10px|10px|true|true" border_radii="on|6px|6px|6px|6px" border_width_all="2px" border_color_all="rgba(0,0,0,0.08)" locked="off" global_colors_info="{"gcid-body-color":["body_text_color","body_text_color","body_text_color","body_text_color"],"gcid-heading-color":["header_text_color","header_text_color","header_text_color","header_text_color"],"gcid-primary-color":["body_link_text_color","body_link_text_color","body_link_text_color","body_link_text_color"],"gcid-secondary-color":["icon_color","icon_color"]}"]
" use_icon="on" font_icon="||fa||400" icon_color="gcid-secondary-color" _builder_version="4.25.1" _module_preset="1ea53d41-9439-472c-8d8b-7bddb3bf9444" custom_margin="||10px||false|false" custom_margin_last_edited="off|desktop" custom_padding="10px|10px|10px|10px|true|true" border_radii="on|6px|6px|6px|6px" border_width_all="2px" border_color_all="rgba(0,0,0,0.08)" locked="off" global_colors_info="{"gcid-body-color":["body_text_color","body_text_color","body_text_color","body_text_color"],"gcid-heading-color":["header_text_color","header_text_color","header_text_color","header_text_color"],"gcid-primary-color":["body_link_text_color","body_link_text_color","body_link_text_color","body_link_text_color"],"gcid-secondary-color":["icon_color","icon_color"]}"]
· [Contact for pricing]" use_icon="on" font_icon="||fa||400" icon_color="gcid-secondary-color" _builder_version="4.25.1" _module_preset="1ea53d41-9439-472c-8d8b-7bddb3bf9444" custom_margin="||10px||false|false" custom_margin_last_edited="off|desktop" custom_padding="10px|10px|10px|10px|true|true" border_radii="on|6px|6px|6px|6px" border_width_all="2px" border_color_all="rgba(0,0,0,0.08)" locked="off" global_colors_info="{"gcid-body-color":["body_text_color","body_text_color","body_text_color","body_text_color"],"gcid-heading-color":["header_text_color","header_text_color","header_text_color","header_text_color"],"gcid-primary-color":["body_link_text_color","body_link_text_color","body_link_text_color","body_link_text_color"],"gcid-secondary-color":["icon_color","icon_color"]}"]
Managed
" use_icon="on" font_icon="||fa||400" _builder_version="4.25.1" _module_preset="1ea53d41-9439-472c-8d8b-7bddb3bf9444" custom_margin="||10px||false|false" custom_margin_last_edited="off|desktop" custom_padding="10px|10px|10px|10px|true|true" border_radii="on|6px|6px|6px|6px" border_width_all="2px" border_color_all="rgba(0,0,0,0.08)" locked="off" global_colors_info="{"gcid-body-color":["body_text_color","body_text_color","body_text_color","body_text_color"],"gcid-heading-color":["header_text_color","header_text_color","header_text_color","header_text_color"],"gcid-primary-color":["body_link_text_color","body_link_text_color","body_link_text_color","body_link_text_color"],"gcid-secondary-color":["icon_color"]}"]
" use_icon="on" font_icon="||fa||400" _builder_version="4.25.1" _module_preset="1ea53d41-9439-472c-8d8b-7bddb3bf9444" custom_margin="||10px||false|false" custom_margin_last_edited="off|desktop" custom_padding="10px|10px|10px|10px|true|true" border_radii="on|6px|6px|6px|6px" border_width_all="2px" border_color_all="rgba(0,0,0,0.08)" locked="off" global_colors_info="{"gcid-body-color":["body_text_color","body_text_color","body_text_color","body_text_color"],"gcid-heading-color":["header_text_color","header_text_color","header_text_color","header_text_color"],"gcid-primary-color":["body_link_text_color","body_link_text_color","body_link_text_color","body_link_text_color"],"gcid-secondary-color":["icon_color"]}"]
" use_icon="on" font_icon="||fa||400" _builder_version="4.25.1" _module_preset="1ea53d41-9439-472c-8d8b-7bddb3bf9444" custom_margin="||10px||false|false" custom_margin_last_edited="off|desktop" custom_padding="10px|10px|10px|10px|true|true" border_radii="on|6px|6px|6px|6px" border_width_all="2px" border_color_all="rgba(0,0,0,0.08)" locked="off" global_colors_info="{"gcid-body-color":["body_text_color","body_text_color","body_text_color","body_text_color"],"gcid-heading-color":["header_text_color","header_text_color","header_text_color","header_text_color"],"gcid-primary-color":["body_link_text_color","body_link_text_color","body_link_text_color","body_link_text_color"],"gcid-secondary-color":["icon_color"]}"]
" use_icon="on" font_icon="||fa||400" _builder_version="4.25.1" _module_preset="1ea53d41-9439-472c-8d8b-7bddb3bf9444" custom_margin="||10px||false|false" custom_margin_last_edited="off|desktop" custom_padding="10px|10px|10px|10px|true|true" border_radii="on|6px|6px|6px|6px" border_width_all="2px" border_color_all="rgba(0,0,0,0.08)" locked="off" global_colors_info="{"gcid-body-color":["body_text_color","body_text_color","body_text_color","body_text_color"],"gcid-heading-color":["header_text_color","header_text_color","header_text_color","header_text_color"],"gcid-primary-color":["body_link_text_color","body_link_text_color","body_link_text_color","body_link_text_color"],"gcid-secondary-color":["icon_color"]}"]
· [Contact for pricing]" use_icon="on" font_icon="||fa||400" _builder_version="4.25.1" _module_preset="1ea53d41-9439-472c-8d8b-7bddb3bf9444" custom_margin="||10px||false|false" custom_margin_last_edited="off|desktop" custom_padding="10px|10px|10px|10px|true|true" border_radii="on|6px|6px|6px|6px" border_width_all="2px" border_color_all="rgba(0,0,0,0.08)" locked="off" global_colors_info="{"gcid-body-color":["body_text_color","body_text_color","body_text_color","body_text_color"],"gcid-heading-color":["header_text_color","header_text_color","header_text_color","header_text_color"],"gcid-primary-color":["body_link_text_color","body_link_text_color","body_link_text_color","body_link_text_color"],"gcid-secondary-color":["icon_color"]}"]
Self-Managed Plans
Launch
- · [Supported agents or channels]" currency="$" per="yr" sum="45" button_url="#" button_text="Select Launch" _builder_version="4.23.1" _module_preset="ac88fbaa-e7f1-44f8-9f59-c076164e5c71" global_colors_info="{}" sticky_transition="on"]
- Start with [core AI chatbot capability]
- [Ticketing and inbox access]
- [Knowledge base tools]
- [Workflow automation allowance]
- [Support level]
Scale
- · [Supported agents or channels]" currency="$" per="yr" sum="125" button_url="#" button_text="Select Scale" _builder_version="4.24.3" _module_preset="1f937032-5860-4201-85f5-12e7534d6865" global_colors_info="{}" sticky_transition="on"]
- Includes everything in Launch
- [Expanded AI and automation capability]
- [Additional agents or channels]
- [Enhanced reporting or workflow tools]
- [Support level]
Growth
- · [Supported agents or channels]" currency="$" per="yr" sum="45" button_url="#" button_text="Select Growth" _builder_version="4.23.1" _module_preset="ac88fbaa-e7f1-44f8-9f59-c076164e5c71" global_colors_info="{}" sticky_transition="on"]
- Includes everything in Scale
- [Higher-volume AI support capacity]
- [Advanced workflow configuration]
- [Expanded team access and channels]
- [Priority support level]
Guided Services for Managed Plans
Managed Pro
Launch with practical implementation guidance, managed support, and configurable AI workflows. Usage allowances, automation scope, and support coverage can be tailored in your plan details.
Enterprise
Support complex service operations with deeper rollout planning, enterprise-level support options, scalable AI capabilities, and automation designed around your operating requirements.
Custom
Build a plan around your channels, teams, workflows, and service goals. Define implementation, support, AI assistance, automation, and governance requirements with the Reply Botz team.
One Platform for AI-Powered Support
AI Chatbots
Configure AI-assisted conversations to help customers find answers, begin support requests, and reach the right next step across supported channels.
AI Ticketing
Bring customer requests into an organized workspace where AI assistance and human agents can collaborate on triage, responses, and follow-up.
AI Knowledge Base
Create and maintain helpful knowledge content that can support self-service experiences and provide context for AI-assisted customer conversations.
Choose the Support Model That Fits Your Team
Self-Managed
For teams that want hands-on control of setup, configuration, customization, and day-to-day optimization within their own support operations.
Team-led setup and configuration
Flexible workflow customization
Platform resources and available support
Best for teams with internal ownership
Managed
For teams that want collaborative guidance for implementation and ongoing operations, with support options shaped around their service needs.
Guided implementation options
Ongoing support aligned to your plan
Assistance with AI and automation workflows
Designed to scale with evolving requirements
Frequently Asked Questions
What is Reply Botz?
Reply Botz is an AI-first help desk platform that brings chatbots, ticketing, knowledge bases, automation, and customer-support workflows together in one place.
What is the Guaranteed Gains Program?
The Guaranteed Gains Program is designed to help eligible customers define clear support improvement goals and build a practical plan for achieving them. Speak with our team to review availability, requirements, and program details.
Can I integrate Reply Botz with my existing tools?
Reply Botz is built to fit into evolving support operations. Contact our team to discuss your current tools, workflows, and the integration options available for your plan.
Is there a free trial, and how quickly can I get started?
Yes. You can start free with no credit card required. Setup timing depends on your chosen plan, content readiness, and workflow needs; self-managed teams can begin configuring their workspace right away, while managed onboarding is scoped with our team.
Can human agents take over AI conversations, and is my data secure?
Yes. Conversations can be handed off to human agents when a customer needs additional help. Reply Botz also supports multilingual customer experiences and is designed with data protection in mind. Available support levels, security options, AI capabilities, and pricing vary by plan—contact us for guidance on the right fit.
Ready to Transform Your Support?
Choose a self-managed plan, start free, or talk with our team about a managed or custom Reply Botz solution built around your support goals.