AI-First Help Desk and Live Chat for Growing Businesses
Reply Botz brings AI chatbot, live chat, ticketing, and marketing automation into one practical platform for small and midsize teams. Try the live chat demo or book a demo to see it in action.
One Platform for Better Customer Conversations
Support
Manage live chat and support tickets in one place, so your team can respond quickly and keep every customer conversation organized.
Smart Chatbot
Use AI to answer routine questions around the clock, guide customers to useful information, and reduce repetitive work for your team.
Marketing Automation
Capture leads from conversations and trigger follow-up workflows that help your business turn interest into action.
AI Handles the Routine. Your Team Handles What Matters.
Step 1
The chatbot answers common questions instantly, helping customers get clear answers without waiting for an agent.
Step 2
When a conversation needs more attention, Reply Botz routes it to the right person with the chat history and context intact.
Step 3
Your agents get AI-assisted reply suggestions and conversation context, so they can resolve complex requests faster and more confidently.
One Platform for Every Customer Conversation
Support That Stays Organized
Manage live chat conversations and support tickets in one place, so every customer request has a clear owner, history, and next step.
AI Answers and Human Help
Let the AI chatbot handle common questions around the clock, then route more detailed or sensitive conversations to the right person.
Lead Capture and Follow-Up
Capture visitor details, qualify interest, and trigger follow-up workflows that help your team turn conversations into lasting customer relationships.
Choose the Plan That Fits Your Support Workflow
- Live chat for customer conversations
- Shared support inbox
- Ticket management tools
- AI chatbot configuration
- Reply Botz direct support
- Everything in the previous plan
- Expanded ticket workflows
- Lead capture forms and routing
- Marketing automation workflows
- AI-assisted agent replies
- Conversation assignment tools
- Reply Botz direct support
- Everything in the previous plan
- Advanced workflow setup
- Custom support processes
- Marketing automation coordination
- Dedicated onboarding guidance
Questions About Reply Botz
Reply Botz brings AI chat, live chat, ticketing, and marketing automation together so your team can respond faster without losing the human touch.
What is Reply Botz?
Reply Botz is an AI-first help desk and live chat platform for small and midsize businesses. It helps teams manage customer conversations, support requests, automated answers, and follow-up activity from one system.
How do the AI chatbot, live chat, ticketing, and automation work together?
The chatbot can answer routine questions and collect details before a conversation reaches your team. Live chats and requests can then be managed as tickets, while automation helps trigger follow-ups and keep leads or customers moving to the next step.
What integrations does Reply Botz support?
Reply Botz is built on the Support Board reseller platform and supports the integrations available through that platform. Integration options can connect your support workflow with the tools your business already uses.
How does a chatbot hand a conversation to a human?
When a customer needs more help, the chatbot can hand the conversation to a team member. The agent receives the conversation history and collected context, so the customer does not need to start over.
How do agents receive AI assistance?
Agents can use AI-assisted replies to draft clear responses and handle common requests more efficiently. Your team remains in control and can review, edit, and send every response as needed.
Ready to See Reply Botz in Action?
Put AI and Human Support on the Same Team
See how Reply Botz helps your team answer routine questions faster, hand complex conversations to the right person, and keep every customer request organized. Try the live chat demo or book a product demo today.