Every Feature You Need to Deliver Smarter, Faster, and Scalable Support
ReplyBotz brings AI automation, human support, deep integrations, and expert-level care together into one seamless support system — customized to your business.
Core Features
Every custom chatbot is designed to understand your customers, respond instantly, and take action that moves the conversation—and your business—forward.
Whether you’re answering pre-sales questions, solving post-purchase issues, or just trying to keep up with inbox chaos, we bring everything together into one seamless system:
Custom AI Chatbots
Our bots aren’t cookie-cutter. We custom-train them on your brand, FAQs, and workflows. Whether answering questions, booking appointments, or guiding purchases, they’re always on and always improving.
Ticketing Automation
Customer messages that need more attention? We auto-generate tickets, assign them to the right department, and even draft AI replies for review. Your team stays organized, and customers stay informed.
Smart Email Handling
ReplyBotz scans your support inbox for common patterns and resolves issues instantly — or routes them to a live agent with full context. Say goodbye to email backlogs and buried messages.
Human Handoff
When a bot or automation hits its limit, we pass the conversation to your team — instantly and with full context. Handoff is smooth, intelligent, and designed to keep the customer experience friction-free.
Integrate With the Tools You Already Use — and Then Some
ReplyBotz connects seamlessly with your favorite platforms — from CRMs and ecommerce tools to chat apps and internal workflows. Whether you’re using Zendesk, Shopify, Slack, or something custom, we bring your support stack together under one smart, AI-powered roof.
Slack
Route live conversations or ticket alerts directly into internal Slack channels
Shopify
Provide product info, track orders, and manage returns directly from chat
Facebook Messenger
Manage customer messages from social and mobile in one unified inbox
Zendesk
Auto-create and manage support tickets via chatbot or email
Google Business Messaging
Engage with customers directly through Google Search and Maps
Deliver instant support and rich conversations through one of the most used messaging apps
These integrations mean customers can message you anywhere, and your team never has to jump between tabs or tools.
Want A Bot That Sounds Like You?
Extended Compatibility via Zapier
Need something more custom? We’ve got you.
ReplyBotz supports Zapier, giving you access to thousands of apps and workflows — no code required.
✅ Send chatbot leads directly to your CRM
→ Works with HubSpot, Zoho, Pipedrive, and more
✅ Create follow-up tasks in your project manager
→ Automatically push high-priority tickets to Trello, ClickUp, or Asana
✅ Log customer data to spreadsheets or ERPs
→ Instantly update Google Sheets or sync with internal systems
✅ Trigger email alerts based on key phrases or urgency
→ Route alerts via Gmail, Outlook, or SendGrid
✅ Sync new contacts with your marketing platforms
→ Connect with Mailchimp, ActiveCampaign, Klaviyo, and others
Automate the Busywork. Optimize What Matters.
ReplyBotz doesn’t just answer questions — it powers smart automations and delivers real-time insights to help your support team work faster, smarter, and more efficiently.
⚙️ Workflow Automation Built-In
From lead capture to ticket routing and follow-ups, ReplyBotz automates your day-to-day support tasks — no code needed.
What you can automate:
✅ Lead qualification and CRM entry
✅ Auto-responses based on keywords or customer type
✅ Ticket creation, tagging, and status updates
✅ Appointment confirmations and follow-up messages
✅ Customer satisfaction surveys after issue resolution
Bonus: Connect ReplyBotz to tools like Slack, Trello, Shopify, Calendly, or your internal systems using Zapier.
📊 Real-Time Reporting & Analytics
Know exactly what’s working — and what’s not.
With built-in analytics dashboards, you get clear visibility into your support performance and customer behavior. No digging through logs or spreadsheets.
Track and optimize:
✅ Chat and ticket volume by channel or topic
✅ First response time and resolution rates
✅ Bot vs. human handoff percentages
✅ Most common customer questions
✅ Lead capture and conversion metrics
You’ll get monthly performance summaries — plus proactive recommendations from our team to help you improve speed, satisfaction, and ROI.
👥 Built-In Human Handoff
Smart support knows when to escalate. Whether it’s a frustrated customer, a complex request, or a flagged keyword, our system routes the conversation to the right human without missing a beat.
How it works:
✅ Trigger-based escalation from chatbot, email, or ticket system
✅ Full chat/ticket history passed along automatically
✅ Route to live agents via Slack, email, Zendesk, or your helpdesk
✅ No repeated questions, no “starting over” frustrations
Customers get fast help, agents stay informed, and no one falls through the cracks.
🔄 Flexible Support, Your Way
You choose how ReplyBotz fits into your workflow — whether you want full automation, hybrid handoffs, or manual review on sensitive issues.
Your support, your rules:
✅ Set escalation rules based on keywords, sentiment, urgency, or channel
✅ Use internal teams or external agents for human backup
✅ Customize alerts, notifications, and agent routing logic
✅ Decide when to automate and when to personalize
ReplyBotz doesn’t force a workflow — it flexes to yours.
Your site deserves better than shared hosting. We provide high-performance cloud infrastructure that scales with your needs — fast, secure, and built to support mission-critical services.
What’s included:
✅ Dedicated resources and IP address
✅ Daily backups and uptime monitoring
✅ Automatic security updates and patches
✅ Lightning-fast performance across all devices
No surprise fees. No guesswork. Just worry-free hosting.
Whether you need a new website or just a branded support portal, our team delivers polished, professional results.
✅ Custom website or landing page design
✅ Chatbot styling to match your branding
✅ Mobile-optimized and accessibility compliant
✅ Built-in performance + SEO best practices
✅ Designed to integrate seamlessly with AI support
Make your first impression count — on every device.
Fully Managed Maintenance & Support
We don’t hand you a system and disappear. Our care plans keep your site and support platform secure, optimized, and running smoothly.
✅ Real-time monitoring and health checks
✅ Automated updates and proactive fixes
✅ Monthly site optimization and tune-ups
✅ Layout/content changes on request
✅ Direct access to our support team
Like having your own web team — without the payroll.
Choose the Right Level of Support for Your Business
| Feature | Lead Capture | Smart Support | AI Concierge | Enterprise |
|---|---|---|---|---|
| Custom AI Chatbot | ✅ | ✅ | ✅ | ✅ |
| Lead Capture & Analytics | ✅ | ✅ | ✅ | ✅ |
| Email Handling & Auto-Replies | ❌ | ✅ | ✅ | ✅ |
| Ticketing System | ❌ | ✅ | ✅ | ✅ |
| Multi-Channel Support (Slack, WhatsApp) | ❌ | ✅ | ✅ | ✅ |
| Zapier / n8n Integration Support | ❌ | ✅ | ✅ | ✅ |
| Monthly Performance Reports | ❌ | ✅ | ✅ | ✅ |
| Custom Bot Training & Optimization | ❌ | ❌ | ✅ | ✅ |
| Premium Hosting | ❌ | ❌ | ✅ | ✅ |
| Web Design Services | ❌ | ❌ | ✅ | ✅ |
| Dedicated Infrastructure | ❌ | ❌ | ❌ | ✅ |
| Custom API Integrations | ❌ | ❌ | ❌ | ✅ |
| Dedicated Account Manager | ❌ | ❌ | ❌ | ✅ |
7 Powerful Ways Bicycle Shops Can Leverage AI to Boost Sales, Service, and Efficiency
Every Feature You Need to Deliver Smarter, Faster, and Scalable SupportReplyBotz brings AI automation, human support, deep integrations, and expert-level care together into one seamless support system — customized to your business. Get StartedBook A DemoCore…
You’ve Seen What’s Possible — Now Let’s Bring It to Life
From intelligent automation to fully managed infrastructure, ReplyBotz gives you everything you need to modernize support and scale your business — all without hiring more staff or stitching together half-baked tools.
Whether you’re ready to launch your first AI chatbot or overhaul your entire support system, we’re here to help you do it right.
Not sure where to begin? We’ll help you choose the right plan and get everything running — fast, clean, and fully supported.